FitMirror AI - Frequently Asked Questions

Question 1

How does the virtual try-on technology work?

Accepted Answer

It's simple: customers upload their photo, and our AI combines it with your product images to show how items look on them.

- Customers upload their photo  
- AI processes the photo with the product image  
- Creates a realistic preview showing the product on the customer  
- Results are generated in seconds

Question 2

What types of products are supported?

Accepted Answer

Currently, FitMirror AI works best with clothing items like shirts, dresses, jackets, tops, and other apparel that can be worn on the body.

Question 3

How much does it cost and how do credits work?

Accepted Answer

FitMirror AI uses a simple credit-based system where each virtual try-on session uses one credit. For current pricing and credit packages, please visit the **Credit Management** where you can view all available options and purchase credits.

Credits never expire and you can purchase additional credits anytime.

Question 4

How do I enable the try-on feature for my products?

Accepted Answer

1. Go to **Product Management**  
2. Find the products you want to enable  
3. Click the **"Enable"** button for each product  
4. Use **bulk actions** to enable multiple products at once  
5. Add the **"Try It On"** button to your theme

Question 5

How do I add the Try-It-On button to my theme?

Accepted Answer

For Modern Themes (Dawn, Refresh, Sense, Studio):

1. Go to **Online Store → Themes → Customize**  
2. Select **"Product" page** in the page selector  
3. Click **"Add block"** (+ icon)  
4. Choose **"Try-It-On Button"** from the **Apps** section  
5. Drag to position near product images or add-to-cart button  
6. Customize **colors, text, and styling** in block settings  
7. Click **Save**

Question 6

What devices and browsers are supported?

Accepted Answer

**Supported Browsers:**
- Chrome (recommended)  
- Safari  
- Firefox  
- Edge

**Supported Devices:**
- Desktop computers (for photo uploads)  
- Mobile phones (iOS 12+, Android 8+) – camera access for photos  
- Tablets – camera access for photos or file uploads  
- Any device that can upload image files

Question 7

Is customer data secure and private?

Accepted Answer

**Yes, we take privacy seriously:**

- Uploaded photos are processed immediately and not stored permanently  
- All data transmission is encrypted  
- Personal photos are automatically deleted after processing  
- GDPR and CCPA compliant  
- Read our full **Privacy Policy** for more details

Question 8

How can I track the performance of virtual try-on?

Accepted Answer

**Monitor your virtual try-on performance through:**

- **Analytics Dashboard** – View engagement metrics and conversion rates  
- **Credit usage reports** – Understand customer activity  
- **Product-specific try-on statistics**  
- **A/B testing data** – Compare products with and without try-on

Frequently Asked Questions